Welcome to Craftora! These Terms and Conditions outline the rules for using our website (https://craftora.org) and purchasing our products. By accessing this website or making a purchase, you accept these terms.

1. General Information

Craftora specializes in 3D-printed products. Due to the nature of 3D printing, variations in color, texture, or shape may occur.

By purchasing or using our products, you acknowledge and agree to the following:

• 3D prints may contain sharp edges, pointed parts, or fragile structures. Handle them with care.

• We are not responsible for any injuries, cuts, punctures, or damages caused by our products.

• Our products are not toys unless explicitly stated and may contain small parts.

• Customers should ensure proper use and disposal of our products.

2. Payment & Orders

• All payments must be made in full before an order is processed.

• Prices may change at any time without notice.

• We reserve the right to refuse or cancel orders.

3. Shipping & Returns

• Shipping times are estimates and may be affected by delays beyond our control.

• Returns & refunds are only accepted if:

  • The customer provides a clear, unedited video of the package being opened upon delivery.

  • The video clearly shows the product was already damaged upon arrival and was not broken by the customer.

• If a valid video is provided, the customer may be eligible for a refund or replacement if we are contacted within 48 hours of delivery.

4. Limitation of Liability

• Craftora is not responsible for any injuries, damages, or losses resulting from misuse, mishandling, or unintended use of our products.

• No warranties are provided unless explicitly stated. All products are sold as-is.

• We are not responsible for any loss of data, profits, or business interruptions related to using our website.

5. Intellectual Property

• All images, designs, and content on this website are the property of Craftora.

• You may not copy, distribute, or reproduce our content without permission.

6. Privacy Policy

• We collect basic customer information (name, email, shipping address) to fulfill orders.

• We do not sell or share your data with third parties.

• Our site may use cookies to enhance user experience.

7. Changes to These Terms

• We may update these Terms at any time. Continued use of our website means you agree to the latest version.